How do I start, manage, or cancel my subscription?
Kuitter subscriptions are billed and managed by your app store, not by us.
iPhone / iPad: Settings → tap your name → Subscriptions → Kuitter → change or cancel.
Android: Open Google Play → profile icon → Payments & subscriptions → Subscriptions → Kuitter → manage or cancel.
You keep access until the end of the period you've already paid for.
I paid but the app still shows the paywall. How do I restore?
Open Kuitter, go to the subscription screen, and tap Restore Purchases. Make sure you're signed in to the same App Store or Google Play account you used to purchase. If it still doesn't unlock after a minute, close and reopen the app, or email us below.
How do I delete my account and data?
Is my information private?
Yes. Kuitter is built around privacy. You use an anonymous name and avatar in the community, and your journals, check-ins and recovery data are private to you. Read the full
Privacy Policy for details on what we collect and why.
Is Kuitter a medical or treatment service?
No. Kuitter is a self-help tool designed to support your recovery. It is not a substitute for professional medical or psychological treatment. If you are in crisis or need clinical care, please contact a qualified professional or your local emergency services.
The app isn't working correctly. What should I do?
First, make sure you're on the latest version from the App Store or Google Play, then close and reopen the app. If the problem continues, email us with your device model and a short description (and a screenshot if you can) and we'll help you sort it out.